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Who supplies the London Theatre Gift Vouchers for LondonTheatreGift.com? |
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London Theatre Gift Vouchers are supplied by Encore Tickets - See the About Us section for more details of Encore Tickets |
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What are London Theatre Gift Vouchers? |
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London Theatre Gift Vouchers come in a variety of formats, and take into account a range of budgets. London Theatre Gift Vouchers are exchangeable for any show available through Encore Tickets - see the participating show section for more details. London Theatre Gift Vouchers are available in denominations of £10, £20 and £50. They can be used for either full or part payment.
Our Dinner and Show voucher package offers a fantastic chance to spend a memorable evening in the centre of London, allowing you to see a selected show, as well as to enjoy a two-course meal at a London restaurant located close to the theatre.
Our Hotel and Show voucher package offers you the chance to spend a night in a central London hotel, and to see a top West End show.
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| Q - |
How long are the London Theatre Gift Vouchers valid? |
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London Theatre Gift Vouchers are valid for redemption for one year from the date of issue. |
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Where can I buy London Theatre Gift Vouchers? |
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There are three ways to buy London Theatre Gift Vouchers:
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Online securely through this site |
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In person - vouchers can be bought in person at the following outlets:-
Encore Tickets Desk
British and London Visitor Centre
1 Regent Street
London, SW1Y 4XT
Open Mon-Fri 9.30am-6.00pm, Sat 10.00am-5.00pm
Or
Encore Tickets - Ticket Collection Point
Original London Sightseeing Visitor Centre
17-19 Cockspur Street (off Trafalgar Square)
London SW1Y 5BL
Open Mon-Fri 9.30am-6.00pm, Sat 10.00am-5.00pm
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By phone - London Theatre Gift Vouchers can also be bought over the phone through our dedicated call centre on 020 7439 4000. Our call centre is open 7 days a week at the following times:
Mon-Fri 7.30am-7.30pm
Sat 9.00am-7.30pm
Sun 9.00am-4.30pm |
Please note that we are open every day except Christmas day. |
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Is there a charge for postage and packaging? |
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No, there is no charge for postage and packaging. |
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How quickly will my order be processed? |
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All orders are dispatched on the next working day (Monday-Friday) by First Class post. Any orders taken over the weekend will be dispatched on the following Monday. |
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Does it matter if the theatre tickets cost more or less than my London Theatre Gift Vouchers? |
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No. If the tickets cost less than the value of your London Theatre Gift Vouchers, you will receive your change in vouchers if the amount is over £10. Change can only be issued in denominations of £10. If the tickets cost more than the value of your London Theatre Gift Vouchers, you can make the additional payment using cash, cheque or credit/debit card. |
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Can I use London Theatre Gift Vouchers to buy theatre tickets at the Encore Tickets collection points? |
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Yes. London Theatre Gift Vouchers can be redeemed in person at either the Encore Head Office or the Collection Point in Cockspur Street. |
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How do I redeem my vouchers? |
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Please see the How to use your Vouchers section. |